Toyota Corolla (E120): Customer problem analysis

Hint

:

  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

    Share this page:

    Other materials:

    Heater control & accessory assy
    Replacement 1. Remove console panel upper 2. Remove instrument cluster finish panel 3. Remove heater control & accessory assy Release the 2 fitting claws and pull out the heater control & accessory assy. Using a screwdriver, open the claw of the cable clamp and dis ...

    Amplifier antenna assy
    Replacement Hint: components: Remove roof headlining assy Notice: do not bend the roof headlining assy. Hint: refer to the procedure from ”remove roof headlining assy” of roof headlining assy. Remove the related parts as long as the amplifier antenna assy can be removed. ...

    Inspection procedure
    Hint: if different dtcs related to different systems that have terminal e2 as the ground terminal are output simultaneously, terminal e2 may be open. Read freeze frame data using the hand-held tester or the obd ii scan tool. Freeze frame data records the engine conditions when a malf ...