Toyota Corolla (E120): Customer problem analysis

Hint

:

  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

    Share this page:

    Other materials:

    Refueling
    Opening the fuel tank cap Perform the following steps to open the fuel tank cap: Before refueling the vehicle ● Close all the doors and windows, and turn the engine switch off. ● Confirm the type of fuel. ■Fuel types Unleaded gasoline (Octane rating 87 [Research Octane Number ...

    Checking and replacing fuses
    If any of the electrical components do not operate, a fuse may have blown. If this happens, check and replace the fuses as necessary. 1 Turn the engine switch off. 2 Open the fuse box cover. ► Engine compartment Push the tab in and lift the lid off. ► Under the driver’s side i ...

    Inspection procedure
    Hint: hand–held tester only: narrowing down the trouble area is possible by performing ”a/f control” active test (heated oxygen sensor or other trouble areas can be distinguished). Perform active test using hand–held tester (a/f control). Hint: ”a/f control” is the active te ...