Toyota Corolla (E120): Customer problem analysis

Hint

:

  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

    Share this page:

    Other materials:

    Dialing from call history
    You can make a call using the call history, which has the 3 functions below. : calls which you missed : calls which you received : calls which you made 1 Display the phone screen. 2 Select “Call History” tab. 3 Select or the desired entry from the list. ► When is selected 4 C ...

    Do-it-yourself service precautions
    If you perform maintenance by yourself, be sure to follow the correct procedure as given in these sections. Maintenance WARNING The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or become electrically energized. To avoid death or serious injury, obser ...

    If the vehicle battery is discharged
    The following procedures may be used to start the engine if the vehicle’s battery is discharged. You can also call your Toyota dealer or a qualified repair shop. If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt battery, you can jump start your vehicle by fo ...