Toyota Corolla (E120): Customer problem analysis

Hint

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  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

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    Hood
    Opening the hood 1. Pull the hood lock release lever. The hood will pop up slightly. 2. Pull the auxiliary catch lever to the left and lift the hood. 3. Hold the hood open by inserting the support rod into the slot. WARNING ■Pre-driving check Check that the hood is fully closed and locked. If ...

    Exhaust gas precautions
    Harmful substance to the human body is included in exhaust gases if inhaled. CAUTION Exhaust gases include harmful carbon monoxide (CO), which is colorless and odorless. Observe the following precautions. Failure to do so may cause exhaust gases enter the vehicle and may lead to an accident c ...

    Inspection
    1. Inspect front seat inner belt assy lh When fastening the seat belt (buckle switch on).  Inspect the continuity and resistance between the terminals. Standard: If the result is not as specified, replace the inner belt. When releasing the seat belt (buckle switch ...