Toyota Corolla (E120): Customer problem analysis

Hint

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  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

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    Inside rear view mirror
    The rear view mirror's position can be adjusted to enable sufficient confirmation of the rear view. Adjusting the height of rear view mirror The height of the rear view mirror can be adjusted to suit your driving posture. Adjust the height of the rear view mirror by moving it up and down. WARNING ...

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    ► Type A 1 Up Pull the head restraints up. 2 Down Push the head restraint down while pressing the lock release button. ► Type B 1 Up Pull the head restraints up. 2 Down Push the head restraint down while pressing the lock release button. ■Removing the head restraints ...

    Problem symptoms table
    Hint: proceed with troubleshooting of each circuit in the table below. Symptom Suspect area When the ignition switch is in the on position, the srs warning light sometimes comes on after approximately 6 seconds.  Srs warning light ci ...