Toyota Corolla (E120): Customer problem analysis

Hint

:

  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

    Share this page:

    Other materials:

    Hood
    Adjustment Hint: since the centering bolt is used as a hood hinge and hood lock set bolt, the hood and hood lock can not be adjusted with it on. Substitute a bolt with washer for the centering bolt. 1. Inspect hood sub–assy Check that the clearance is within the standard value. ...

    Calling the message sender
    Calls can be made to an e-mail/SMS/MMS message sender's phone number. 1 Display the “Message Inbox” screen. 2 Select the desired message. 3 Select . 4 Check that the “Call” screen is displayed. ■ Calling from a number within a message Calls can be made to a number identified ...

    Inside vehicle
    General maintenance Performing these maintenance checks on the vehicle in the owner’s responsibility. The owner may perform the maintenance or take the vehicle to a service center. Check the parts of the vehicle described below on a daily basis. In most cases, special tool are not requir ...