Toyota Corolla (E120): Customer problem analysis

Hint

:

  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

    Share this page:

    Other materials:

    How to proceed with troubleshooting
    The hand–held tester can be used at step 3, 4, 5, 7, 10. 1 Vehicle brought to workshop 2 Customer problem analysis 3 Connect hand–held tester to dlc3 Hint: if the display indicates a communication fault in the tool, inspect dlc3. 4 Check dtc and freeze frame data Hint: record or pr ...

    Overhaul
    1. Remove oil filler cap sub–assy Remove the oil filler cap from the cylinder head cover. 2. Remove oil filler cap gasket Using a screwdriver, remove the gasket from the oil filler cap. 3. Remove ventilation valve sub–assy Remove the ventilation valve from the cyl ...

    On–vehicle inspection
    1. Inspect cooling system for leaks Caution: to avoid the danger of being burned, do not remove the radiator cap while the engine and radiator are still hot, as fluid and steam can be blown out under pressure.  fill the radiator with coolant and attach a radiator cap tester.   ...