Toyota Corolla (E120): Customer problem analysis

Hint

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  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

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    Unlocking and locking the doors from the outside
    ◆ Smart key system (if equipped) Carry the electronic key to enable this function. 1 Grip the driver’s door handle to unlock the door. Grip the passenger’s door handle to unlock all the doors.* Make sure to touch the sensor on the back of the handle. The doors cannot be unlocked for ...

    Inspection procedure
    1 Input signal check See input signal check on page 05–745. check indicator light operation when driving with vehicle speed above 40 km/h (25 mph), and with vehicle speed below 40 km/h (25 mph). Ok: vehicle speed above 40 km/h (25 mph): indicator light blinks vehicle speed be ...

    Inspection procedure
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