BMW 5 Series 2016-2023 Owners Manual: BMW Accident Assistance

BMW 5 Series 2016-2023 Owners Manual / Breakdown assistance / BMW Accident Assistance

Concept

BMW Group Accident Assistance can be contacted if assistance is needed in the event of an accident.

General information

If the vehicle sensors detect a minor to moderately severe accident, which did not trigger any airbags, a Check Control message appears on the instrument cluster. In addition, a text message appears on the Control Display.

When BMW Accident Assistance is activated, data on the vehicle's condition is sent to BMW.

Requirements

Active ConnectedDrive contract, equipment with intelligent emergency call or BMW ConnectedDrive services.
Cellular network reception.
Standby state is switched on.

Starting BMW Accident Assistance

If an accident is detected automatically

A text message relating to BMW Accident Assistance appears on the Control Display.

The connection can be established directly: "BMW Accident Assist." The Check Control message for BMW Accident Assistance can also be called up from the stored Check Control messages for a certain length of time.

Starting manually

BMW Accident Assistance can also be contacted independently of the automatic accident detection function.

Via iDrive:

1. "ConnectedDrive".

2. "BMW Assist".

3. "BMW Accident Assistance".

Follow the displays on the Control Display. A voice connection is established.

4. "End call".

The voice connection can be terminated.

BMW Roadside Assistance

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